Gift Cards

Ate Rewards Digital Gift Cards

  1. Ate Rewards Digital Gift Cards (“Gift Cards”) are issued by Concept Eight Pty Ltd ACN 078 757 614 and Concept Eight Franchising Pty Ltd ACN 115 296 387 both of 13A/663 Victoria Street, Abbotsford VIC 3067 (Concept Eight), and are redeemable for goods only;
  2. The value on a Gift Card includes GST;
  3. You may only purchase one Gift Card per Gift Card order on the Ate Rewards Gift Card platform;
  4. Gift Cards can take up to 24 hours to be delivered to your nominated email address;
  5. Once submitted via the Ate Rewards Gift Card platform, orders cannot be cancelled unless required by law;
  6. Gift Cards are redeemable at any Concept Eight restaurant in Australia, either in-restaurant or online at www.aterewards.com.au or via the Ate Rewards App;
  7. Concept Eight restaurants include the following brands: Noodle Box, Pattysmiths, Huxtaburger, Acai Bros, South Seoul, Wokinabox, Supreme Leader Korean Krispy Chicken, Double Dragon Dumplings, Alabama Chicken & Wings, Dante’s Hot Chicken, Plant Patty, Nature’s Wok, Rib-A-Licious;
  8. To order from a Concept Eight restaurant with a Gift Card, enter the voucher code at checkout on the Ate Rewards online ordering platform or Ate Rewards App, or scan the barcode at the point of sale to redeem. If presenting the Gift Card in-restaurant, restaurant staff will enter the access code into the pin pad. The transaction will be completed when the balance has reduced on your Gift Card;
  9. No change will be given for any value remaining on the Gift Card. The remaining value may be used in whole or part against future purchases until the value is fully used or the Gift Card expires;
  10. Your Gift Card may only be used to make purchases up to the initial Gift Card value or balance. If you wish to make a purchase for an amount that exceeds the balance, you must pay the excess using another payment method;
  11. Ate Rewards points can be earned on purchases made using a Gift Card;
  12. Gift Cards cannot be used to pay for orders on third-party food delivery platforms;
  13. Gift Cards can only be used for purchases directly with Concept Eight restaurants, either in-restaurant or via the Ate Rewards App or online ordering platform;
  14. A Gift Card is valid for three years after it is issued. Gift Cards must be redeemed by the expiry date and cannot be extended. After such time, the Gift Cards will be invalid. Any unused value after expiry becomes the property of Concept Eight;
  15. No discounts will be applied to any Gift Card purchases on the Ate Rewards Gift Card platform;
  16. Gift Cards can be used in-restaurant or via the Ate Rewards App or online ordering platform for any promotional offers available at Concept Eight restaurants;
  17. Gift Cards cannot be exchanged for any other denomination of Gift Card or for cash;
  18. Gift Cards cannot be returned, applied to previous purchases, or used to buy another Gift Card;
  19. Concept Eight is not liable for any lost or stolen Gift Cards. Lost or stolen Gift Cards may be replaced at Concept Eight’s discretion upon evidence of proof of purchase and card number. Contact help@aterewards.com.au for assistance;
  20. Concept Eight reserves the right to cancel a Gift Card order if it is deemed to be fraudulent or possibly fraudulent;
  21. Personal information collected will be used for the purpose of processing the Gift Card order and may be shared. For further information regarding Concept Eight’s Privacy Policy, please visit https://concepteight.com.au/privacy-policy.