Terms & Conditions

Concept Ate Rewards

  1. The Concept Ate Rewards Loyalty Program (“Concept Ate Rewards”) can be used at any Concept Eight Restaurant located within Australia only. Concept Eight Restaurants include the brands Noodle Box, Wokinabox, Pattysmiths, Southern Seoul, Huxtaburger, Supreme Leader Korean Krispy Chicken, Alabama Chicken & Wings, Double Dragon Dumplings, Plant Patty, Nature's Work and Dante's Hot Chicken.
  2. By registering and/or using your Concept Ate Rewards App, you consent to the terms of this agreement.  
  3. To become a Concept Ate Rewards member, you must: 
    (a) Sign up to the Concept Ate Rewards Program either online at or via the Concept Ate Rewards Application ‘app’ for compatible smart phones. 
    (b) Activate membership by inputting all the requested information on the sign-up form found on the “Registration" page.   
  4. Concept Eight reserves the right to decline any membership application within its absolute discretion.  
  5. Only one Concept Ate Rewards account can be activated per person. 
  6. Once your membership is activated, you are eligible to earn Points (“Points”) in accordance with these Terms and Conditions.  
  7. Points will be earned based on 1 Point for every $1 spent in any Concept Eight Restaurant. For example, if you spend AUD$10.00 (including GST) at a Concept Eight Restaurant you will earn 10 Points.  
  8. Once you have accumulated 200 Points you will receive a $10 credit voucher in your Concept Ate Rewards account to spend either in restaurant on online.
  9. All Concept Eight Restaurants accept Concept Ate Rewards accounts and will award and/or redeem Points in line with these Terms and Conditions.  
  10. Concept Eight Brand restaurants reserve the right to not accept a Concept Ate Rewards account should they believe that the use is unauthorised, fraudulent or otherwise unlawful.  
  11. From time to time, Concept Eight may offer special promotions. These special promotions may include an opportunity for you to earn Points at a value which is different to that which is set out in item 7, above. However, Concept Eight will allow you to choose whether you would like to participate in the special promotion and accept this adjusted points value.  
  12. Points are non-transferable or redeemable for cash.
  13. Points have a 12-month expiry from the date the last Points were earned in a Concept Eight restaurant.
  14. Only active Concept Ate Rewards members will be able to redeem any Points earned.
  15. You are entitled to a $10 voucher for your birthday. This $10 voucher will expire if not redeemed within 30 days. Concept Eight takes no responsibility if you have incorrectly entered your birth date during the sign-up process.  
  16. To be eligible for your birthday reward, you must have been a Concept Ate Rewards member for 30 days.
  17. To receive the birthday reward via email, you will need to be subscribed to the Concept Ate Rewards marketing communication.
  18. The $10 birthday reward can only be redeemed in restaurant. You must show photo identification to redeem. 
  19. If you need to change your birth date or it has been incorrectly inputted in the sign-up process, please contact Guest Relations at help@conceptate.com.au to amend. Date of births can only be updated once.
  20. Your personal details excluding your email and date of birth can be updated at any time by signing into your account and clicking on your member details on the Concept Ate Rewards website or Application ‘app’ for compatible smart phones. 
  21. The Concept Ate Rewards App allows customers to order Catering from participating Concept Eight Restaurants.
  22. All Catering orders must be completed through the Concept Ate Rewards App.
  23. Concept Ate Rewards members will receive points based on 1 Point for every $1 spent on any Catering order on the Concept Ate Rewards App.
  24. Catering orders are subject to a $120.00 minimum spend. All orders through the Concept Ate Rewards App may be paid with credit card, Apple Pay or Google Payments. Cash is not accepted for online orders through the Concept Ate Rewards App.
  25. Catering Orders are for pick-up in Restaurant only.
  26. Catering orders must be received by the allocated restaurant 72 hours in advance.
  27. Any changes to Catering orders must be made by contacting the restaurant directly on the phone number provided on the emailed tax invoice.
  28. If any services provided by Concept Eight to you under these terms and conditions are within the scope of the Australian Consumer Law set out in Schedule Two of the Competition and Consumer Act 2010 (Cth) (“ACL”) then, subject to the provisions of the ACL, a number of guarantees will apply in respect of the services under the ACL including:
    (a) the services being rendered with due care and skill;
    (b) the services being for the purpose for which the services are being acquired, any disclosed purpose or being capable of achieving any disclosed result; and
    (c) the services being supplied within a reasonable time.  
  29. Concept Eight does not offer any other guarantees other than those contained in the Consumer Guarantee provisions of the ACL. To the maximum extent permissible by law Concept Eight will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with Concept Eight’s provision of services to you under these terms and conditions, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).  
  30. Concept Eight reserves the right to alter these terms and conditions at any time and will notify you of the changes by email. If such changes are not acceptable to you, you have the right to cancel your Concept Ate Rewards membership by sending an email to Concept Eight at help@concepteight.com.au.  
  31. Information collected from you in connection with your Concept Ate Rewards membership will be used in accordance with these terms and conditions and the Concept Eight Privacy Policy.  
  32. References to “Concept Eight” in these terms and conditions are references to Concept Eight Pty Ltd ABN 61 078 757 614 of 13A, 663 Victoria Street, Abbotsford, Victoria, 3067.

Promotions

Birthday Rewards

Full Terms and Conditions

  1. Your birthday $10 reward will be available on your birthday as registered in your account and will be valid for your birthday month.
  2. To be eligible you must have been a Concept Ate Rewards member for 30 days from account verification to receive a $10 Reward Credit.
  3. Your birthday reward will be valid for 30 days from your birthday.
  4. The birthday reward is sent to you via email. To receive this reward, you will need to be opted in to marketing communication.
  5. The offer cannot be redeemed outside of the 30 days, regardless of any circumstances beyond the Concept Ate Rewards member’s control.
  6. This offer entitles you to use your $10 Reward Credit for your birthday at any participating Concept Eight Restaurant via the Concept Ate Rewards app, and it must be used in the one transaction. Any amount not utilized will be forfeited.
  7. This offer is non-transferable and cannot be redeemed for cash.
  8. The $10 Reward Credit is applied and deducted from the total order amount.
  9. The offer is available in Restaurant only. The offer is not available for pick up or delivery.
  10. Valid photo identification must be provided by the customer in Restaurant to confirm the customer’s identity and birth date in order to redeem the $10 Reward Credit.
  11. Strictly one offer per customer. Not to be used in conjunction with any other promotional offer.

$5 off Welcome Reward

Coupon Terms and Conditions

  1. This offer entitles you to $5 off your first order at any participating Concept Eight Restaurant via the Concept Ate Rewards app.
  2. Your $5 off coupon will be available in the Concept Ate Rewards app when you sign up to the rewards program.
  3. You will need to verify your account.
  4. To redeem your $5 off coupon, add items to your cart and select the “Welcome $5 off” coupon from the drop-down box and it will be applied to your order.
  5. Alternatively, when ordering in Restaurant, scan the barcode on the screen within the App and apply to your order at any participating Concept Eight restaurant.
  6. This offer is strictly one per customer.
  7. This offer is Not to be used in conjunction with any other promotional offer.
  8. This offer is redeemable on full-priced items only.
  9. A minimum $30 order applies for delivery. Delivery availability is subject to geographical location.
  10. A minimum $10 spend applies for in Restaurant orders.
  11. This coupon is valid for 14 days from when you sign up to Concept Ate Rewards.  

$10 Reward – convert 200 points

  1. This offer entitles you to a $10 Rewards Credit when you reach 200 points in the Concept ATE Rewards app.  You earn 1 point for every $1 spent.
  2. Your $10 Rewards Credit can be used on the Concept Ate Rewards App.
  3. The $10 Rewards Credit must be used in one transaction. Any amount not utilized will be forfeited.
  4. The $10 Rewards Credit is applied to your total order. The offer is available in Restaurant, for pick-up or delivery.
  5. This offer is only available via the Concept Ate Rewards App.
  6. Your $10 Rewards Credit will be available in the Concept Ate Rewards when you reach 200 rewards points.
  7. Your $10 Rewards Credit will be valid for 90 days. 
  8. This offer is non-transferable and cannot be redeemed for cash.

Double Points for Pickup or In Restaurant

  1. Promoter: Concept Eight Franchising Pty Ltd ACN 115 296 387 and Concept Eight Pty Ltd ACN 078 757 614
  2. Offer: This offer entitles Concept Ate Rewards members to ‘double points’ for any pickup or in-restaurant orders when they scan their Concept Ate Rewards loyalty card in restaurant or via the Concept Ate Rewards web ordering/app platform. The Double Points offer equates to 2 points earned for every $1 spent in-restaurant or via the Concept Ate Rewards App. The Double Points offer will be applied automatically. Once customers accumulate 200 points, a $10 credit voucher will be added to their Concept Ate Rewards account, which can be redeemed in-restaurant or through the Concept Ate Rewards web ordering platform.
  3. Eligibility Criteria: To be eligible for the Double Points offer, customers must be a Concept Ate Rewards member and otherwise compliant with these Terms and Conditions.
  4. Participating Stores: offer available at all participating Noodle Box, Pattysmiths, Huxtaburger, Wok in a Box and Southern Seoul restaurants.
  5. Claim Method: This offer is redeemable in-restaurant or through the Concept Ate Rewards web ordering platform/Ate Rewards app only. Concept Ate Rewards members must scan their Concept Ate Rewards loyalty card for the Double Points offer to be automatically applied to their purchase or order online.
  6. Expiry: This offer is valid until 23:59 AEST, 11 February 2024..
  7. Other Conditions: This offer is not to be used in conjunction with any other promotional offer. This offer is non-transferable. This offer is not available through any 3rd party web ordering platforms, and is only available in-restaurant or via the Concept Ate Rewards app.

Promotion Name: 20% Off Total Order

Promoter: Concept Eight Franchising Pty Ltd ACN 115 296 387 and Concept Eight Pty Ltd ACN 078 757 614 both of 13A/663 Victoria Street, Abbotsford VIC 3067 (‘Concept Eight’);

The Promotion: The 20% Off Total Order Promotion entitles customers to 20% off their next order at any participating Noodle Box, Pattysmiths, Huxtaburger, Wok in a Box or Southern Seoul restaurant;

Eligibility: To be eligible for the 20% Off Total Order Promotion, customers must be signed up as a member on the Concept Ate Rewards App and must be ‘opted in; to receive marketing communications from Concept Eight. There is a $30 minimum spend requirement applicable to all online delivery orders for the 20% Off Total Order Promotion. There is no specific product that must be purchased to be eligible for the 20% Off Total Order Promotion.

Promotional Period: Each 20% Off Total Order Coupon is valid for 14 days;

Claim Method: To redeem the 20% Off Total Order Coupon in any participating Noodle Box, Pattysmiths, Huxtaburger, Wok in a Box or Southern Seoul Restaurant, the customer must scan the coupon on the Concept Ate Rewards App and the promotion will apply to the order. To redeem the 20% Off Total Order Coupon online from any participating Noodle Box, Pattysmiths, Huxtaburger, Wok in a Box or Southern Seoul Restaurant, the customer must add their items to the cart and select “20% Off” from the drop-down box in the Concept Ate Rewards App and the promotion will apply to the order.

Maximum Claims: Each individual 20% Off Total Order Coupon is strictly one per customer.

Other Conditions: Customers should refer to the Concept Eight Privacy Policy to learn more about Concept Eight’s policies regarding the collection of Personal Information.

Each 20% Off Total Order Coupon is non-transferable and is not to be used in conjunction with any other offer.

2 for $5 Small drinks

This offer entitles you to a 2 x small drinks for $5. This offer is exclusively available to Ate Rewards Members and includes 450ml variety soft drinks plus 600ml water. Redemption is available only in-restaurant for Dine in or pick up. To redeem, present coupon found under "offers", or add 2 450ml drinks to cart and apply your coupon at checkout. This offer cannot be used in conjunction with any other promotional offer. Offer is not valid for delivery. The offer is valid until the 29/02.

Unbox Value - Available 18/12/23

Value Combos Pick up and Dine In 

Value Seeker: This offer entitles you to 1 Small Box, 1 Spring Roll (1pc), and 1 serving of Prawn Crackers for $14.95. Your Small Box can be selected from the following dishes: Satay, Teriyaki, Honey Soy, Hot & Spicy, Black Bean, Mongolian, Fried Rice, or Japanese Crispy Chicken with Egg Fried Rice (sweet chili). Additional costs will be incurred for upgrades or add-ons. The offer is available for Pick up and Dine-In only and is valid for a limited time, while stocks last. This offer is exclusive to participating Noodle Box Restaurants.

Value Hunter: This offer entitles you to 2 Small Boxes, 2 serves of Spring Rolls (Total 4pcs), and 1 serving of Prawn Crackers for $19.95. Your Small Boxes can be selected from the following dishes: Satay, Teriyaki, Honey Soy, Hot & Spicy, Black Bean, Mongolian, Fried Rice, or Japanese Crispy Chicken with Egg Fried Rice (sweet chili). Additional costs will be incurred for upgrades or add-ons. The offer is available for Pick up and Dine-In only and is valid for a limited time, while stocks last. This offer is exclusive to participating Noodle Box Restaurants.

Value Gatherer: This offer entitles you to 4 Small Boxes, 2 servings of Spring Rolls (Total 4pcs), and 1 serving of Prawn Crackers for $49.95. Your Small Boxes can be selected from the following dishes: Satay, Teriyaki, Honey Soy, Hot & Spicy, Black Bean, Mongolian, Fried Rice, or Japanese Crispy Chicken with Egg Fried Rice (sweet chili). Additional costs will be incurred for upgrades or add-ons. The offer is available for Pick up and Dine-In only and is valid for a limited time, while stocks last. This offer is exclusive to participating Noodle Box Restaurants.

Value Combos Delivery 

Value Seeker: This offer entitles you to 1 Small Delivery Box, 1 Spring Roll (1pc), and 1 serving of Prawn Crackers for $19.95. Your Small Delivery Box can be selected from the following dishes: Satay, Teriyaki, Honey Soy, Hot & Spicy, Black Bean, Mongolian, Fried Rice, or Japanese Crispy Chicken with Egg Fried Rice (sweet chili). Additional costs will be incurred for upgrades or add-ons. The offer is available for delivery only and is valid for a limited time, while stocks last. This offer is exclusive to participating Noodle Box Restaurants.

Value Hunter: This offer entitles you to 2 Small Delivery Boxes, 1 serving of Spring Rolls (Total 2pcs), and 1 serving of Prawn Crackers for $38.95. Your Small Delivery Boxes can be selected from the following dishes: Satay, Teriyaki, Honey Soy, Hot & Spicy, Black Bean, Mongolian, Fried Rice, or Japanese Crispy Chicken with Egg Fried Rice (sweet chili). Additional costs will be incurred for upgrades or add-ons. The offer is available for delivery only and is valid for a limited time, while stocks last. This offer is exclusive to participating Noodle Box Restaurants.

Value Gatherer: This offer entitles you to 4 Small Delivery Boxes, 2 servings of Spring Rolls (Total 4pcs), and 1 serving of Prawn Crackers for $56.95. Your Small Delivery Boxes can be selected from the following dishes: Satay, Teriyaki, Honey Soy, Hot & Spicy, Black Bean, Mongolian, Fried Rice, or Japanese Crispy Chicken with Egg Fried Rice (sweet chili). Additional costs will be incurred for upgrades or add-ons. The offer is available for delivery only and is valid for a limited time, while stocks last. This offer is exclusive to participating Noodle Box Restaurants.

Unbox Value – 5 items under $5

Items are available exclusively to registered ATE Rewards Members. To redeem in-restaurant, simply scan your registered ATE Rewards membership at the counter. To order via the Ate Rewards app or web ordering platform, select Pick up or Delivery menus, add items directly from the menu to your basket, and proceed to checkout. Offers are available exclusively at all participating Noodle Box restaurants. For a limited time only, while stocks last, or unless sold out.

Pattysmiths Weekday Lineup - In Store Promotion

Weekday Lineup deals are available at your local participating Pattysmiths. Monday offer entitles you to an OG Smith, 2 pieces of chicken wings or drumettes, a regular chips and small drink for $20. Tuesday offer entitles you to a choice of a an OG Smith, Golden Cheese or any chicken burger for $10. Wednesday offer entitles you to a regular chips and a small drink for $5 when you purchase any full priced burger. Thursday offer entitles you to a choice of a Golden Cheese or a Classic Chicken and a choice of a vanilla, strawberry or chocolate thick shake for $15. All offers are available in store only. Offers are not valid with any other offers. No customization available. Offers not valid on delivery. Offers valid until the 31/2/24. Not valid on public holidays.

Huxtaburger Sit Down Steals - In Store Promotion

Sit Down Steals are available at your local participating Huxtaburger. Monday offer entitles you to a Hutxaburger, slider, a portion of chips and small drink for $20. Tuesday offer entitles you to a choice of a Huxtaburger, Bam Bam or Chad for $10. Wednesday offer entitles you to a regular chips and a small drink for $5 when you purchase any full priced burger. All offers are available in store only. Offers are not valid with any other offers. No customization available. Offers not valid on delivery. Offers valid until the 31/1/24. Not valid on public holidays.

Noodle Box hat giveaway in restaurant

This offer entitles you to a complimentary gift in form of a Noodle Box branded corduroy hat when you purchase a Value Gatherer value combo either in-restaurant and/or ordering via Ate Rewards either via the app and/or web ordering. To redeem this offer you are not required to be an Ate Rewards member. Offer is only available for Dine in or Pick up. Limit of one complimentary hat per Value Gatherer combo purchased. Available unless sold out. Available at all participating Noodle Box restaurants. Not valid with any other offer.

Pattysmiths - 12 Wings for $12

This offer includes 12 wings and drumettes for $12 at selected Patty Smith's restaurants: Belconnen, Darlinghurst, Bundoora, Dickson, Goulburn, Manuka, Merrimac, Murrumba Downs, Tuggeranong, Upper Coomera, Waterford. Offer is available for pick up and dine in only. To redeem the offer online, add the promotional code "PS12WINGS" at checkout to obtain the promotional pricing. Alternatively, provide the code word to staff in the restaurant. This offer is not valid with any other offers and is only available to a select customer group. The offer is valid from Friday, January 19th, until February 29th, 2024.

Pattysmiths - 6 Wings Combo for $12

This offer includes 6 wings and drumettes, one scoop of chips, and one small drink for $12 at selected Patty Smith's restaurants: Belconnen, Bundoora, Darlinghurst, Dickson, Goulburn, Manuka, Merrimac, Murrumba Downs, Tuggeranong, Upper Coomera, and Waterford. The offer is available for pick-up and dine-in only. To redeem the offer online, add the promotional code "PS6WINGCOMBO" at checkout to obtain the promotional pricing. Alternatively, provide the code word to staff in the restaurant. This offer is not valid with any other offers and is only available to a select customer group. The offer is valid from Friday, January 19th, until 29th February 2024.

Delivery offer - Spend $30 get a Bonus 600ml drink

This offer entitles you to a bonus 600ml soft drink when you order a delivery through the Concept Ate Rewards app or web ordering platform. To redeem this offer, simply add a 600ml drink to your cart. Add code THIRSTYMEMBER at checkout to redeem for free. A minimum spend of $30 is required for delivery orders. Delivery availability is subject to geographical location. This offer can be applied to multiple deliveries, however it cannot be used in conjunction with any other promotional offers. This offer is available across all brands on the Concept Ate Rewards app for a delivery only. Your offer is valid until March 28th, 2024.